Frequently Asked Questions

Everything you need to know about your Audien Hearing experience.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the United States. Expedited shipping options are available at checkout if you need your devices sooner.

What is your return policy?

We offer a 45-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it for a full refund within 45 days of delivery.

Do Audien Hearing devices come with a warranty?

Yes, all our products come with a 1-year manufacturer's warranty that covers defects in materials and workmanship.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment plans through Affirm.

Are these devices rechargeable?

Yes, our latest models feature high-quality rechargeable batteries and include a magnetic charging dock for easy daily use.

Do I need a professional hearing test to purchase?

No, Audien Hearing devices are designed to be ready to use right out of the box without the need for an expensive doctor's visit or prescription.